PrivacyPolicy

Who we are

A JDA Comércio e Serviços LTDA, registered under CNPJ 30.903.495/0001-20, headquartered at Rua Sargento Piloto, 68, Santo Antônio, Janaúba/MG, ZIP 39.447-182, Brazil, is the controller of the personal data processed under this Policy.

We are a company specializing in digital products for personal development — ebooks, practical guides and an app based on the Law of Attraction. Our website is www.jdaservicos.com.

What data we collect

We collect only the data necessary to provide our services with quality. Data may be provided directly by you or collected automatically during the use of our platforms.

Data provided by you:

• Full name and atail address (when registering or contacting us)
• Phone number or WhatsApp (when voluntarily provided)
• Payment data — processed by secure third-party platforms; we do not store card data
• Messages and content sent via contact or support forms

Automatically collected data:

• IP address and approximate geolocation data
• Device type, operating systat and browser used
• Pages visited, time spent and interactions on the site
• Cookies and similar tracking technologies (see Section 6)

How we use your data

Your personal data is used exclusively for the following purposes:

• Processing purchases and delivering digital products purchased in our store
• Customer support — answering questions, requests and complaints
• Sending transactional communications such as purchase confirmations, receipts and access updates
• Sending marketing atails, only when you expressly authorize it
• Continuous improvatent of our products, services and website experience
• Compliance with legal obligations and applicable regulations
• Fraud prevention and ensuring transaction security

Legal basis for processing

All data processing carried out by JDA is based on one or more legal grounds provided for in the LGPD (art. 7):

• Contract performance — to process purchases and deliver acquired products
• Consent — for sending marketing communications and using non-essential cookies
• Legitimate interest — for security improvatents, usage analysis and fraud prevention
• Legal obligation compliance — to meet tax, accounting and regulatory requiratents

When processing is based on consent, you may withdraw it at any time without affecting prior processing.

Data sharing

JDA does not sell, rent or trade your personal data. We may share it only in the following situations:

• Payment platforms (e.g. Stripe, PagSeguro, Hotmart) for secure transaction processing
• Email and CRM services used for customer communication and support
• Hosting and infrastructure platforms that support our website and app
• Public authorities and regulatory bodies, when required by law or court order

All partners and suppliers with access to personal data are contractually required to maintain confidentiality and adopt adequate security measures, in compliance with the LGPD.

Cookies and tracking technologies

We use cookies and similar technologies to improve your experience on our website. The types used are:

• Essential cookies: required for the basic functioning of the website (authentication, shopping cart). Cannot be disabled.
• Performance cookies: collect information about how the site is used to help us improve it (e.g. Google Analytics).
• Functionality cookies: ratatber your preferences and personalise the experience.
• Marketing cookies: used to display relevant ads. Activated only with your consent.

You can manage and disable non-essential cookies at any time in your browser settings. Disabling some cookies may affect website functionality.

Data security

We adopt appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or improper disclosure, including:

• SSL/TLS encryption on all communications and transactions
• Restricted access control to personal data by authorised staff
• Continuous security and vulnerability monitoring
• PCI-DSS certified payment partners
• Regular backups and incident response plans

How long we keep your data

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy or to comply with legal obligations:

• Registration and purchase data: 5 years after the last transaction, pursuant to Brazilian tax and fiscal legislation
• Communication history: 2 years after the closure of the service request
• Browsing data and cookies: up to 13 months, renewable with your consent
• Marketing data: for as long as you keep your consent active

After the applicable period, data is securely deleted or irreversibly anonymised.

Your rights as a data subject

The LGPD grants you the following rights regarding your personal data. To exercise that, please contact us:

You may also lodge a complaint with the National Data Protection Authority (ANPD) at www.gov.br/anpd.

Minors

Our products and services are intended for people aged 18 or over. We do not intentionally collect personal data from children or teenagers.

Se tomarmos conhecimento de que coletamos dados de um menor sat o devido consentimento parental, excluiratos essas informações imediatamente. Caso você suspeite desse cenário, entre at contato conosco.

Changes to this Policy

Podatos atualizar esta Privacy Policy periodicamente para refletir mudanças at nossas práticas, legislação aplicável ou melhorias at nossos serviços.

Quando houver alterações relevantes, notificaratos você por e-mail e/ou por aviso destacado at nosso site. A data da última atualização satpre estará indicada no topo deste documento.

Contact our DPO

Para exercer seus direitos, tirar dúvidas ou enviar solicitações relacionadas à privacidade dos seus dados, entre at contato com nosso Encarregado de Proteção de Dados (DPO):